Managed IT Services

Historically, the primary aim of outsourcing was cost reduction. Now, executives seek partners who enhance business agility—a key advantage in the digital era.

At Fareley, we view outsourcing through the lens of managed services, operating as an integral extension of your team to navigate a complex technology and process landscape.

Our managed IT services focus on delivering substantial value, crucial for developing a resilient IT framework that promotes agility, scalability, and resilience. These elements are vital for improving user experiences, optimizing operations, cutting costs, and ensuring robust security and data privacy. Our approach to managed services includes integrating and accelerating front-and back-end processes to swiftly bring innovative products and services to market, enhancing customer interactions at every point.

Infor CPQ and ERP Application Support

Leverage our deep expertise in Infor CPQ and ERP platforms such as LN, M3, and SyteLine. We specialize in managing and optimizing these sophisticated systems to streamline your business processes. Our services encompass everything from initial configuration and setup to ongoing maintenance and performance enhancements, ensuring seamless integration and maximum efficiency across your operations. 

Talent as a Service (TaaS)

Access specialized technology talent on demand without the overhead of hiring full-time resources. Our TaaS model provides skilled professionals for short-term or long-term projects, ensuring your business has the flexibility to scale efficiently. Whether you need expertise in CPQ, ERP, or IT management, we deliver top-tier talent tailored to your needs, helping you drive innovation and stay competitive while managing costs. 

System Enhancements and Upgrades

We manage new patches and feature enhancements released by Infor for CPQ and ERP (LN, M3, and SyteLine), ensuring your systems are up-to-date and fully optimized. Our services include seamless updates, performance tuning, and advanced configurations to align with your business needs, minimizing downtime and maximizing efficiency.

Data Migrations

Ensure a smooth transition of your data from legacy systems to Infor CPQ and ERP (LN, M3, and SyteLine) platforms. We handle the entire migration process, including data extraction, transformation, and loading (ETL), ensuring data integrity and minimizing disruptions. Our team works closely with you to customize the migration process, addressing any specific business requirements and ensuring a seamless transition with minimal downtime.

24/7 Call and Chat Support

Our dedicated helpdesk provides continuous support to handle any technical issues. With specialists skilled in a wide range of software environments, we ensure minimal downtime and optimal system performance around the clock.